Jewelry Repair

Special Offer $25 Off Any Order Of $199 Or More Use Code 25off

Free Lifetime Upgrades

Free Lifetime Warranty

Best Price Promise

Don't Worry About Getting The Wrong Size! Free Size Exchanges And Free Shipping Both Ways*

Why choose us for our on-site jewelry repairs? Due to COVID-19 only our Knoxville store is taking in outside repairs at this time, our Cleveland store is not taking in outside repairs. We would be happy to repair or service any products purchased from us at both locations.

Most Repairs Finished Within 7-14 Days or less

Quick Turnaround

90 Repair Warranty, Fair Prices.

On parts we repaired only*

Master Goldsmith On-Site

We do not ship off your jewelry on most of our repairs

Prong and Tip Repair

Diamond and Gemstone Setting, Starting at $29.99

Solder Rings, Chains, and Bracelets

Starting at $29.99

Ring Sizing, We Size Gold, Silver And Platinum

Starting at $39.99

Free Jewelry Cleaning

Free on most jewelry

Contact Us: Locations Chattanooga/Cleveland/Knoxville TN Free Fast Shipping Across USA

How We Give Back: For Every Ring Purchased On Our Website, A Child In Need Is Fed A Hot Meal Ethically Sourced Gemstones

Ironclad Lifetime Warranty 100% Trade In Guarantee Family Owned Since 1948

Direct Diamond Importer We Skip The Middle Man Best Price Promise Save 20%-50% Over Other Jewelers

A+ BBB Rating

We are proud to have locations in Knoxville And in Chattanooga / Cleveland TN area. We ship free across the USA.

*BW James, Engagement Rings Direct makes no claim to the any alcohol or distillery brands or trademarks associated with these brands, no official licenses are claimed.