Cart
Checkout Secure
Lifetime Warranty, Free Shipping, Best Price Guarantee, Lifetime Trade-Ups

Got a Question? Call or Text us

423-790-7651

574 Paul Huff Parkway Cleveland, TN 37312 Our Store Hours: Mon-Fri 11am-7pm Sat 11am-5pm

FAQ

FAQ

About Us

How long has BW James been around?

Do you have a warranty?

How do I know I am getting a high quality diamond?

Do you do jewelry repair ?

Are all your diamonds the real deal ?

Can I custom make my engagement ring ?

Shopping, Online Orders, And Shipping

Do you really offer free shipping on all orders?

What if I do not know the best finger size?

How are your prices so good ?

What is a semi mount ?

What is our starter diamond?

Fiancing Options

Do you offer payment plans ?

Returns And Exchanges

Risk free money back guarantee, 90 day exchanges

We Have Nearly 200 5 Star Google Reviews! But Don't Take Our Word For it! Here's What Our Customers Think:

Added to cart!
Risk Free Retail, Free Shipping, Lifetime Warranty, Top Notch Quality Spend $x to Qualify for Free Shipping You Have Achieved Free Shipping Free Shipping On All Orders Lifetime Warranty, Free Shipping, Best Price Guarantee, Lifetime Trade-Ups