21 hours ago
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Love this company! They work with you on any issues or concerns. I had to return a ring twice for a different size because I measured wrong and they were so polite about it. Great communication and I really felt heard. Beautiful ring and well made!
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21 hours ago
2 days ago
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Highly recommend!! We have been married for 21 years and my husband has never had a ring fit well and feel good until now!
2 days ago
3 days ago
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Fantastic staff and a well versed owner. Purchased a wedding band from the Cleveland location and the owner personally assisted us in selection and pricing. Really looking forward to their new store opening in the new future and I would highly suggest BW James Jewelers any day!
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3 days ago
3 days ago
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They are very helpfu,l had a slight misunderstanding and they fixed it as soon as humanly possible, I kinda put them through the ringer and they never broke form and helped me until.i was satisfied, I appreciate a company that remembers the customer comes first, they have a customer for life Thanks Tom
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3 days ago
3 days ago
5 days ago
1 week ago
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Such a wonderful experience today shopping for wedding bands! We found this on Facebook and after reading the reviews knew we had to visit for the bourbon barrel rings! Kaylee was very knowledgeable and so kind!! We’re from S.C and would definitely plan a trip to buy more jewelry in the future 💍
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1 week ago
1 week ago
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BW James were amazing when my fiancée and I got our wedding bands. Highly recommend them for when you need to buy jewelry!
1 week ago
1 week ago
1 week ago
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The ring I had made turned out beautifully. My fiance loved it.
1 week ago
2 weeks ago
2 weeks ago
2 weeks ago
2 weeks ago
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Super friendly and helpful staff, really made the whole experience easy, and enjoyable.
2 weeks ago
2 weeks ago
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I ordered for my husband and we both love it! I originally ordered the wrong size but was able to return for his correct size without any hassle. It’s a beautifully unique ring!
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2 weeks ago
2 weeks ago
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Great store and great people, I loved working with them, highly recommend!
2 weeks ago
2 weeks ago
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Very knowledgeable and respectful business. Was honest and forthcoming on information on diamonds. Will definitely do business again here!! Thank you BW Jewelers!
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2 weeks ago
2 weeks ago
3 weeks ago
3 weeks ago
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Great experience from start to finish. Lots of communication and the ring is just beautiful!
3 weeks ago
4 weeks ago
4 weeks ago
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We had to return for sizing. Easiest process ever! Highly recommend this company. Quality, craftsmanship and customer service is top notch! Thank you, my husband loves his ring!!!
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4 weeks ago
4 weeks ago
1 month ago
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I received my "Skipper" Bourbon Barrel ring the other day. It is beautiful and I can't wait to wear it. I was hesitant to make a ring purchase online as I did not know my size, but they made it painless. Love it!
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1 month ago
1 month ago
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This jewelry store came highly recommended and glad I went there. They fixed my husband's necklace great job and had it finished before the date it was supposed to be done. Will highly recommend them.
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1 month ago
1 month ago
1 month ago
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My fiancé absolutely loved the ring! I made a mistake when ordering but customer service was amazing and helped me our quickly. Love the ring!!!
1 month ago
1 month ago
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My fiancé loves it! Absolutely stunning! And we love the fact that it is "non traditional" and one of a kind! Can't wait to put it on his finger! Thank you for making such a beautiful ring for him! ❤️
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1 month ago
1 month ago
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Amazing once again!! Great financing opportunities if needed highly recommend! Locally owned businesses is also a major bonus!!
1 month ago
1 month ago
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I worked with Kaylie on a custom ring and she built it beautifully. She was consultative and held a high standard of exellence - she was able to perfectly understand the type of unique salt and pepper diamond I was looking for. I cannot be happier with the results.
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1 month ago
1 month ago
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I had a fantastic experience with the team here at BW Jewelers! They were very knowledgeable and helpful with picking and designing the perfect ring for my soon to be fiancé! Can’t wait to see her reaction! Thank you so much to Kaylie and the rest of the team at BW Jewelers! I highly recommend for anyone looking for engagement rings!
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1 month ago
1 month ago
1 month ago
1 month ago
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Always friendly and knowledgeable. Great selection. Quick turn around on sizing.
1 month ago
1 month ago
2 months ago
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Purchased the ring for my fiancé. It was beautiful, being a fan of bourbon. He absolutely loved it. It is more beautiful in person.
2 months ago
2 months ago
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Looks great, can't wait to see what my husband thinks for our 15th anniversary.
2 months ago
2 months ago
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We appreciate the friendliness of Broderick and his knowledge to help us find just what we were looking for. He even remembered us from last fall. Thank you so much!
2 months ago
2 months ago
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Awesome bourbon barrel rings! Fast shipping, and great customer service. My sizing that I did was wrong. The ring was replaced immediately with a different size. Thank you.
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2 months ago
2 months ago
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The ring I purchased for my husband’s birthday is absolutely beautiful. He’s not big on jewelry but he loves it I’m so glad I found y’all.
2 months ago
2 months ago
2 months ago
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Love these rings. We had to exchange the rings since we didn't order the correct size, and the process was incredibly easy. The replacement rings arrived within a week. Truly excellent customer service.
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2 months ago
2 months ago
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Was gifted to my husband as an anniversary gift and he absolutely loved it! So unique and interesting!
2 months ago
Free shipping
We Ship To All 50 States For Free With USPS. UPS Shipping Complementary On Engagement Rings And Only $10 For UPS Ground On All Other Orders
A Family Legacy Since 1948
Family Owned For Four Generations, Since 1948. Our roots started small but run deep.
Easy Size Exchanges
All rings ship for free. Worried about sizing? All our in-stock rings come with a 90 day free size exchange with free shipping both ways.*
Lifetime Care-Plan Available
Optional Care Plan covers: damage of any kind due to wear and tear, chipping, cracking, sizing or ring exchange, refinishing. No Check-Ups Required

