Free fully insured shipping on all online orders.  2nd day shipping with UPS on engagement rings. Pick up for free in any of our locations. Some products are available immediately while some can take up to 3-5 weeks for production. Our alternative metal, wood, and whiskey bands are typically in stock for quick delivery (2-3 weeks or less) If you need a product sooner please let us know and we will try to accommodate all requests.

In the unlikely event your relationship does not work out. Don’t worry, we know the right person will come along soon and when they do you are able to trade in your original purchase for 100% of the purchase value towards a purchase that is double the value. That means if you purchased a ring for $4,000 you can get an $8,000 ring for only $4,000 with your trade in!*  *some exceptions apply

We guarantee they will love it and for up to 90 days we will do what it takes to make sure your completely satisfied with your purchase even if we have to remake it or trade it in for something else. BW James Jewelers will fully exchange your purchase (equal or greater value) within 90 days providing the merchandise has not been in worn condition, altered or special ordered*see return page for full details, restocking fee's may apply in some cases.

Worried about getting the wrong size? No worries! After you place your order, if the ring does not fit, we offer free ring size exchanges or sizing on gold rings  with fast free shipping both ways.

Please note the below printable sizing chart is a great guide, however if you still are not sure of your finger size is to go to any local jewelry store and they will size you or we can even send you a free ring size kit upon request. Still worried you will get the wrong size? DON"T Be! If you do not get the right size, we will exchange it for free to another size and we will pay for the shipping.

Link to sizing chart 

https://cdn.shopify.com/s/files/1/1906/0645/files/Ring_Size_Chart_BW_James.pdf?8822

Explore our financing options here https://bwjamesjewelers.com/pages/financingplans